Experienced Field Call Experts

SEQProcess Serving field agents are licensed and comply with all relevant legislation, including the ASIC/ACCC Debt Collection Guidelines where applicable, so when calls to your customers are not being returned and their phones are disconnected,  SEQProcess Serving & Collections can assist.

Our experienced Field Agents will attend the address to speak with your customer to gather contact information, negotiate a repayment arrangement when necessary, complete a statement of financial position, confirm occupancy of a property, or deliver a letter demand if required.  

Our clients use our Field Call service to:

• Make demand for payment of an outstanding debt
• Establish up to date contact information
• Verify an individual’s identity
• Verify location
• Confirmation of property occupancy
• Photographic evidence when required
• Pre-litigation discovery for identification or location purposes
• Motor vehicle accident queries
• Attend and interview debtors regarding payment arrangements defaults

The experienced Field Call agents at SEQProcess Service & Collections will work with you to ensure your field call gains your expected outcome, and is completed in a timely manner. Contact our Team today.